Shipping policy

SHIPPING POLICY

 

Australia Standard Shipping

We charge a $9.95 flat rate fee on all domestic standard shipping orders. Please allow 2-8 business days from the date of dispatch to receive your order. All orders over $149 ship for free.

 

Australian Express Shipping.

We charge a $13 flat rate fee on all domestic express shipping orders. Please allow 2-5 business days from the date of dispatch to receive your order.

 

International Shipping - Australia Post

We charge a $20 flat rate fee on all international shipping orders using Australia Post. Please allow 10-30 business days from the date of dispatch to receive your order. Please note, COVID delays may prolong the shipping time. 

 

International Shipping - DHL Express

We charge a $30 flat rate fee on all international orders using DHL Express. Please allow 5-8 business days from the date of dispatch to receive your order.

 

Duties and Taxes

International customers may be required to pay customs duties or taxes. Additional charges are the responsibility of the customer and will not be included in the cost of your order. 35mm Co is not responsible for additional duties, taxes or customs charges that are requested during the shipment of your order. These charges are imposed by local governments and can vary between countries.

 

Change of address

Requests for change of address can be made via hello@35mmco.com prior to your order being shipped. If your order is not delivered due to an incomplete or incorrect address, you may wish to have it reshipped for an additional $10 fee for Australian orders, or $20 fee for International orders.