Shipping

Shipping Policy

All domestic orders are shipped using Australia Post. You will receive your tracking number via email once your order has been fulfilled. 


Please allow 2-5 business days for your order to be dispatched. 

Australia Standard Shipping 

We charge a $7 flat rate fee on all domestic standard shipping orders. Free standard shipping applies to all orders over $150AUD. Please allow 2-7 business days lead time from the date of dispatch to receive your order. 

Australia Express Shipping

We charge a $10 flat rate fee on all domestic express shipping orders. Please allow 1-3 business days lead time from the date of dispatch to receive your order. 

International Shipping

We charge a $20 flat rate fee on all Australia Post International Standard Shipping orders. Please allow 10+ business days lead time from the date of dispatch to receive your order. Public holidays, weekends and customs processing times may incur delays which are unfortunately out of our control. 

Duties and Taxes 

International customers may be required to pay customs duties or taxes. Additional charges are the responsibility of the customer and are not included in the cost of your order or shipping. 35mm Co. is not responsible for any additional duties, taxes or customs charges that are requested during the shipment of your order. These charges are imposed by local governments and will vary between countries. 

If you refuse to pay these additional charges your order will be returned to us. Products that are still in their original condition will qualify for a refund, minus the cost of shipping to and from your country.

Additional Information 

Requests for change of address must be made prior to your order being shipped. Please contact us via email customercare@35mmco.com. If your order is not delivered due to an incomplete or incorrect address, you may wish to have it re-sent for an additional $10 fee for Australian orders.